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Artwork FAQ's |
| What files do I need for my artwork? |
| What is a "print ready file"? |
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Billing FAQ's |
| What type of payment do you accept? |
| I have a charge on my credit card that says CrazyPrintCo, what is it? |
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Due to the variables with custom printing we individually quote each order to make sure you get the best value and printing process for your design. Use the request a quote form on the website! A team member will get back to you shortly!
​HERE’S WHAT WE NEED TO SET UP A QUOTE
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Multiple factors impact the price, such as the total quantity you want printed, colors in your design, print placement, and the base cost garment you choose. Generally, the cost per item decreases with larger orders.
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Most Apparel orders do not have any minimums but keep in mind that higher quantities mean lowers costs per item. Non apparel orders are subject to a "case by case" basis and will be broken down on your quote.
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Apparel order turnaround time for new orders is generally 7 to 10 business days depending on the volume of orders on our calendar. Non apparel orders are subject to a "case by case" basis and turnaround time will be on your quote. Your production time will start only after you approve the online quote and a payment has been made. If you have a due date please let us know ahead of time. Rush orders may have additional fee.
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After we send you an invoice for review and it is approved, we will send over a payment link. Crazy Print Co requires a 50% deposit or full payment to start production. Full payment is due at or before the time of pickup. *Local taxes apply, if you have a resale permit please share it with us if appropriate for your order.
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If we do not supply the specific garment style you require, the customer may supply their own garments, and Crazy Print Co will take every effort to ensure the quality of the embroidery & printing meets our highest standards. However, please be sure to read through our policy:
Please note that Customer Supplied Garments are subject to additional fees.
How to organize your garments before they are brought in:
Non garment items are on a "Case to case" basis. Contact us for more information.
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Files we can open in Photoshop or Illustrator work best. Acceptable file formats include: .jpeg .ai .eps .png .psd .tif .svg DTF Gang Sheet acceptable file formats include: .png Art resolution requirements are: 300 dpi minimum 600 dpi preferred Artwork should be sized to your intended print size at 300 dpi (or higher). We can accept digital files via email, dropbox, flash drive, google drive, ect. Zipped files are great as well.
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A Print-Ready File is a digital document that has been prepared and optimised for professional printing. This file type is designed to meet the specific requirements of a printing company, ensuring that the final printed product matches the original design as closely as possible. The term 'Print-Ready' refers to the fact that the file is ready to be printed directly without any need for further editing or adjustments. ​Minimum DPI should be 300 ​Apparel Orders should have transparent backgrounds.
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We accept cash, check (on a pre-approved basis), money orders, Crazy Print Gift Cards, Apple Pay, Google Pay and All major US credit cards. Net 30 accounts are available upon for accounts with purchases over $10k per year with credit approval. Webstores accept All major US credit cards, Apple Pay, Google Pay and Crazy Print Gift Cards.
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We have several company owned websites and also offer websites to organizations for online fundraisers so it could be from several places. Step 1: Ask yourself:
If so, could that be what it was for? Yes? Awesome! Still nothing comes to mind? Go to Step 2 Step 2: Open a Support Ticket by clicking here and let us know the date your card was charged and the amount. Our customer Care team will be happy to look it up and tell you exactly what it was for.
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